Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email, phone number, address)
• Government-issued identification documents for KYC verification
• Financial information related to transactions and investments
• Communication data when you contact our support team
• Device and usage information when you access our platform

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and manage your investments
• Verify your identity and comply with legal requirements
• Send you technical notices, updates, and security alerts
• Respond to your comments, questions, and customer service requests
• Detect, prevent, and address fraud and security issues
• Provide personalized investment recommendations

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• To comply with legal obligations and law enforcement requests
• To protect the rights, property, and safety of Tandress and our users
• In connection with a merger, acquisition, or sale of assets
• With your consent or at your direction

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we will delete or anonymize your data within a reasonable timeframe, except where we are required to retain it for legal purposes.

6. Your Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent for certain data processing

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Some features of our platform may not function properly if you disable cookies.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.